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How to Get New Service From Duke Energy

duke energy new service

If you’d like to get Duke Energy new service, you’ll need to provide some personal information before the process can start. This will include your date of birth, Social Security Number, and credit score. In addition, if you’re a new customer, you should check your credit report for possible issues that could impede your new service application. Once you have all of these items, you can proceed to the online application. Once there, you’ll be able to choose your account type. You’ll want to select “Home” if you’re a residential customer. If you’re not, choose “No, continue as a guest” to speed up the process.


If you are considering starting a new service with Duke Energy, you should be aware of the procedure for doing so. There are three basic phases that must be followed in order to get your new service up and running. The first step is to visit the Duke Energy website. From here, you can go through the steps to sign up for residential service.

First, you will need to provide your Social Security number. This will help the company confirm your credit history. If you are an existing customer, you will also need a guarantor. The company can also help you set up payment plans if necessary. Duke Energy offers a variety of scheduling options, including the option of scheduling service within a day.

After creating your account, you will be able to view your bill online and on the phone. You can also set up automatic payments and compare your bills. Another great feature of your account is the ability to report outages and track your energy usage. The Duke Energy website also includes a bill reminder system so that you can stay on top of your payments.


There are many steps that you can take to stop new service from Duke Energy. The first step is to find out if your address is in the Duke Energy service area. You can find out this by looking at the service area map. You’ll also need to provide your social security number and date of birth. Your Social Security number will be used to verify your identity. You can complete this procedure online. After entering this information, you will need to select which type of account you have. If you live in a residential area, choose the “Home” account type. If you’re not a residential customer, you can select “No, continue as a guest account” to complete the process faster.

Next, you should know that there are multiple phases in the installation process of the new service from Duke Energy. This includes a moratorium period of two months. Duke Energy will also not disconnect customers who are on payment plans or payment arrangements for two months. If you are part of the COVID-19 program, you’ll also not be asked to pay down payments.


There are a few steps involved when Duke Energy moves new service. To begin, you must provide a form of identification such as a driver’s license or a social security number. In some cases, your credit score is a factor in getting new service. Also, if you have a freeze on your Social Security number, it will slow the process. Once you’ve provided the required information, you can begin the process online. If you’re a residential customer, you should select “Home” as your account type. Otherwise, select “No, continue as a guest.” This will expedite the process.

Duke Energy is an electric and natural gas holding company based in Charlotte, North Carolina. It owns 12,500 megawatts of energy capacity and serves over 1.6 million customers in North Carolina and South Carolina. It is a Fortune 150 company with headquarters in Charlotte.


The Atlantic Coast Pipeline has been delayed by nearly three and a half years and is now expected to be completed in early 2022. Although opponents of the pipeline remain skeptical that it will be completed in that time frame, the utility has given a number of reasons for the delay. They cite legal challenges and cost increases. The pipeline has also been affected by the political climate and the actions of presidential administrations of both parties.

If you feel like you are being treated unfairly, call the utility and explain your situation. Make sure to have the proper number and be prepared with the latest bill. It will be helpful if you also have your new address available and are prepared to give your credit card or banking information. Duke Energy representatives are not likely to be able to solve your problem on the first call, so you should prepare for it by writing down your concerns.

The decision is a rare dose of good news for Duke, which inherited the controversial Levy project when it acquired Progress Energy in 2012. The project cost Duke $1.5 billion and forced its 1.7 million Florida ratepayers to cover it. It had been expected to apply for a state utility rate increase and pass on the $352 million bill to its customers.

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